Privacy Policy

Last Updated: December 19, 2025

1. Introduction

BIASafe Inc. and its affiliates and subsidiaries (referred to as "BIASafe," "we," "us," "our," or the "Company") are committed to maintaining the confidentiality, integrity, and security of your personal information. This Privacy Policy ("Policy") constitutes a binding legal agreement between you and BIASafe. It describes how we collect, use, process, share, and protect your Personal Information when you access our website, mobile application, software, and investment advisory services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the data practices described in this Policy. If you do not agree with this Policy, you must immediately discontinue use of the Services.

2. Information We Collect

We collect information that you provide directly to us when you:

  • Register for an account
  • Use our investment technology platform
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or provide feedback
  • Contact our customer support team

Personal Information: Name, email address, phone number, company name, job title, and other contact details.

Financial Information: Investment data, portfolio analytics, transaction history, and risk assessment metrics.

Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and other diagnostic data.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To process your transactions and manage your account
  • To send you technical notices, updates, security alerts, and support messages
  • To respond to your comments, questions, and customer service requests
  • To communicate with you about products, services, offers, and events
  • To monitor and analyze trends, usage, and activities
  • To detect, prevent, and address technical issues and fraudulent activity
  • To comply with legal obligations and enforce our terms and policies

4. Information Sharing and Disclosure

We may share your information in the following situations:

  • With service providers: We may share your information with third-party vendors who perform services on our behalf
  • For legal purposes: We may disclose your information if required by law or in response to valid requests by public authorities
  • Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
  • With your consent: We may share your information for any other purpose with your consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a portable format
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing your personal information

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: compliance@biasafe.ai
Address: BIASafe Inc., 4 Place Ville-Marie, Suite 300, Montreal, QC H3B 2E7, Canada